Privacy Policy

Halswell Butchery (“we”, “us”, “our”) is committed to protecting your personal information and handling it responsibly in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website at https://www.halswellbutchery.co.nz/ or purchase our products.

1. Information We Collect

1.1 Information you provide directly

• Name
• Email address
• Phone number
• Delivery address
• Order and transaction details
• Payment information (processed securely through third-party providers; we do not store full card details)

1.2 Information collected automatically

• IP address
• Device and browser information
• Pages visited, time spent, and referring website
• Cookies and tracking technologies

1.3 Information from third parties

• Payment processors
• Delivery and logistics partners
• Analytics and advertising platforms

2. How We Use Your Information

• To process and fulfil orders
• To communicate regarding orders, enquiries, or support
• To improve the operation, security, and performance of our website
• To send updates or promotional information (only if you have opted in)
• To comply with legal and regulatory obligations
• To prevent fraud or misuse of our services

3. Disclosure of Your Information

We may disclose your personal information to:

• Delivery partners
• Payment processors
• IT service providers and website hosts
• Professional advisers
• Law enforcement agencies where required by law

We do not sell, rent, or trade your personal information.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyse performance, and deliver relevant advertising. You may disable non-essential cookies through your browser settings, though some features may be affected.

5. Storage and Security

We take reasonable steps to protect your information from loss, misuse, unauthorised access, alteration, or disclosure. Security measures include encryption, secure servers, access controls, and continuous monitoring. However, no online system is completely secure, and you provide personal information at your own risk.

6. Retention of Personal Information

We retain personal information only as long as necessary to provide our services, meet legal requirements, and manage disputes. When information is no longer required, we securely delete or anonymise it.

7. Access and Correction Rights

You have the right to request access to the personal information we hold about you and to request corrections where the information is inaccurate or incomplete. We may require proof of identity to protect your privacy.

8. Links to External Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of our website indicates acceptance of the updated terms.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Halswell Butchery
490 Sparks Road
Halswell, Christchurch 8025
New Zealand

Phone: +64 3 322 8747
Email: halswellbutchery@gherkinmedia.co.nz